24/7 immediate response

 Are you experiencing a water damage emergency in San Diego, CA? Are you experiencing flood damage from a broken pipe? Did your toilet overflow? Did an appliance malfunction and now your standing in water?

Our team of IICRC certified restoration technicians are available 24/7 for fast, emergency services in San Diego  and surrounding areas. Timing is everything in order to minimize further damage to your property. Our highly-trained specialists are here to provide water damage restoration services including water cleanup, fire damage, flood damage and sewage extraction.

We work with insurance! If you’re insured, the chances of your residential or commercial property being covered by your insurance are in your favor. Our project managers will go over with you the step-by-step process on how to file a claim with your insurance carrier.

Water Loss: Class and Category

What category is your wWater Loss: Class and Categoryater loss?

The category of the water loss refers to the level of contamination in the water, considering its originating source.

There are three categories of water loss:

Category 1:

A category 1 water loss is when the water originates from a sanitary water source and does not pose a substantial risk if ingested or inhaled.

Some examples of a category 1 water loss:

• Broken water supply lines.
• Sink or tub overflows with no contaminants.
• Melting ice or snow and falling rainwater.
• Broken toilet tanks and toilet bowls that do not contain contaminants or additives.

Category 2:

A category 2 water loss is when water contains contamination and has the potential to cause sickness if contacted or consumed by humans. Category 2 water can contain potentially unsafe levels of microorganisms or nutrients for microorganisms, as well as organic and inorganic matter.

Examples of category 2 water loss:

• Overflows from washing machines.
• Discharge from dishwashers or washing machines.
• Overflows from toilet bowls.
• Broken aquariums and punctured water beds.

Category 3:

The water can contain pathogenic, toxigenic, or other harmful agents such as silt, pesticides, organic matter, heavy metals, regulated materials or toxic organic substances.

Examples of a category 3 water loss:

• Sewage.
• Toilet backflows that originate from beyond the toilet trap.
• All forms of flooding from seawater.
• Ground surface water and rising water from rivers or streams and other contaminated water entering or affecting the indoor environment, such as tropical storms, wind-driven hurricanes, or other weather-related events.

What does “class” mean?

Class of water refers to the amount of water and the likely or anticipated rate of evaporation based upon the number and type of wet materials in the affected space. There are four classes of water.

Class 1:

Class 1 water losses may only affect part of a room or area, or they may include larger areas with materials that have absorbed minimal moisture. (Least amount of water, absorption, and evaporation).

Class 2:

A class 2 water loss affects at least an entire room of carpet and cushion. Water has gone up the walls less than 24 inches. There is moisture remaining in structural materials like plywood, particle board, structural wood, VCT, and concrete. (Large amount of water).

Class 3:

Water may have come from overhead. In a class 3 the ceilings, walls, carpet, insulation, and sub floor are saturated in the entire area. (Greatest amount of water).

Class 4:

Class 4 water losses include wet materials with very low permeance porosity such as hardwood, plaster, brick, concrete, lightweight concrete, and stone. In these cases, there are deep pockets of saturation, which require very low specific humidity. Class 4 losses typically require longer drying times and special methods.